Umagine

Young people at risk find a new direction

The challenge
A community-based NGO working with young people at risk had the commitment and community trust to do more, but lacked wanted to innovate and provide a progam that met young people where they were at. 

Existing programs were on funding cycles, demand was on the rise, and the organisation needed a clear path to reach more young people without breaking its team. 

What we did
Umagine worked alongside the NGO’s leadership to:

  • set a clear strategy for consolidation and growth, grounded in supporting young people at risk;
  • design and implement structures that enabled more robust program design, and more consistent service delivery;
  • adopted a multi-strem funding model including social enterprise, grant funding, and philanthropic funding to strngthen the program funding base and give it sustainability;
  • innovate, stand up new programs and services, and extend the reach of existing ones.

The outcome

  • Over $1.5 million in new funding secured for programs for young people at risk.
  • New programs delivered, giving more young people access to support when they need it.
  • New contracts secured, adding to the organisation’s long-term sustainability.
  • Stronger operations, with new structures in place for improved service delivery.


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“Michael has made a significant contribution within the most politically contentious element of the program. I have appreciated his ability to process significant quantities of work in a no-fail environment, his adaptability, and his capacity to see the strategic picture while operationalising the need and delivering on outcomes. He is a natural collaborator and an inclusive leader, and I would fight to have Michael involved in any Program team I led.” 

Director-General
Commonwealth Government agency