Umagine

Young people at risk find a new direction

The challenge
A community-based NGO working with young people at risk had the commitment and community trust to do more, but lacked wanted to innovate and provide a progam that met young people where they were at. 

Existing programs were on funding cycles, demand was on the rise, and the organisation needed a clear path to reach more young people without breaking its team. 

What we did
Umagine worked alongside the NGO’s leadership to:

  • set a clear strategy for consolidation and growth, grounded in supporting young people at risk;
  • design and implement structures that enabled more robust program design, and more consistent service delivery;
  • adopted a multi-strem funding model including social enterprise, grant funding, and philanthropic funding to strngthen the program funding base and give it sustainability;
  • innovate, stand up new programs and services, and extend the reach of existing ones.

The outcome

  • Over $1.5 million in new funding secured for programs for young people at risk.
  • New programs delivered, giving more young people access to support when they need it.
  • New contracts secured, adding to the organisation’s long-term sustainability.
  • Stronger operations, with new structures in place for improved service delivery.


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Our challenge was to meet an extremely compressed timeframe for operational readiness on a recently awarded new Commonwealth Government contract. Michael's leadership was critical to our success in operationalising the contract across six states/territories for over 150 people with disability, and their families, to maintain supported employment. Michael's leadership and knowledge were exceptional. He was unwavering in his commitment to people with disability while navigating the complexities of a national transition program. He is an outstanding communicator who actively engaged with our leadership, respected our staff, and leveraged our internal capability to great effect. The success of the transition exceeded my expectations.   

Executive General Manager
Large NGO